FAQ's - Getting Started

Voco Ltd FAQs
Does my data need to be clean before we start?

No, we help shape, structure, and transform your data as part of the project. We don’t expect a perfect dataset on day one.

Can we use Power BI if we’re already using Excel?

Yes, and you probably should. Power BI brings structure, automation, and clarity to reporting that’s hard to deliver and keep up to date in spreadsheets.

Is Power BI just for analysts?

No. We build dashboards that work for frontline staff, managers, executives, anyone who needs to see what’s going on and make better decisions.

FAQ's - Data Questions

Voco Ltd FAQs
Do we need to build a data warehouse first?

Not necessarily. We can work with what you have and help you decide when it’s time to introduce a warehouse, lake, or staging model.

What if our data is messy or inconsistent?

That’s normal. We clean, transform, and model your data as part of the project and help identify where gaps or inconsistencies need to be addressed at the source.

Can we combine multiple data sources into one dashboard?

Yes. That’s a core strength of Power BI. We regularly combine data from different systems to create a single, trusted view.

How do we know the data is accurate?

We build in checks, balances, and clear logic, and we make sure everyone agrees on the definitions before anything goes live. It’s not just about the dashboard; it’s about trust.

Can we see where the numbers are coming from?

Yes. We design dashboards with full transparency, including tooltips, drill-throughs, and documentation when needed so you can trace each number back to its source.

Can you help us define our KPIs?

Absolutely. If needed, we’ll help you work through the business logic and agree on consistent, meaningful definitions that hold up across the organisation.

FAQ's - Data Sources and Integration

Voco Ltd FAQs
Can Power BI connect to multiple systems?

Yes. We regularly connect to Excel, SharePoint, SQL, Dynamics, Dataverse, APIs, and cloud platforms — and we help bring that data together into a single source of truth.

How often can data be refreshed?

It depends on the source, but we can usually set it to refresh multiple times per day or in real time, for certain systems.

Can we embed dashboards into other tools?

Absolutely. We can embed Power BI dashboards into apps, portals, SharePoint, Teams, and other Microsoft 365 tools.

FAQ's - Access, Security, and Governance

Voco Ltd FAQs
Who can access the dashboards?

Access is fully configurable. We can set up role-based permissions, so each person sees the right level of detail — whether that’s frontline staff, managers or board members.

Can we restrict access to certain rows or fields?

Yes. We implement row-level and object-level security, so users only see the data they’re authorised to view, critical for privacy and role separation.

Can we track who’s viewed or interacted with a report?

Yes. Power BI includes audit logging and usage analytics that can show who’s accessed what, and when.

Is Power BI secure enough for sensitive data?

Yes, when configured correctly. We build dashboards with security, privacy, and data residency in mind, aligned with NZ public sector and regulatory expectations.

Where is the data stored, and can we control it?

We can help you configure where and how your data is stored, including support for in country tenants, Azure regions, or hybrid models if needed.

Does Power BI meet public sector information management requirements?

 Yes, if implemented properly. We work to ensure your dashboards align with Archives NZ requirements, data retention policies, and audit obligations.

FAQ's - Usability and Adoption

Voco Ltd FAQs
What if I already have dashboards but nobody trusts them?

That’s common. We rebuild dashboards with consistent logic, shared definitions, and clear data lineage so people can rely on what they’re seeing.

How do we make sure people actually use the dashboards?

We design with the end user in mind. Clear layouts, meaningful defaults, and just the right amount of information. We also work with your team to embed the dashboards into their day-to-day tools and routines.

What if different teams want slightly different versions?

We can tailor views by role, team, or function, all from a single underlying dataset. That keeps the logic consistent while meeting different needs.

Can we track if people are using them?

Yes. Power BI includes usage analytics so you can see what’s being viewed, how often, and by whom and we can help interpret that to spot adoption risks.

Do we need change management or training for this?

Not always, we aim to design dashboards that are self-explanatory. But where needed, we can support training, onboarding, and internal comms to help the dashboards land well.

Can we update the dashboards easily if things change?

Yes. We build with maintainability in mind. Clear data models, documented logic, and a structure that lets you evolve the reporting over time without starting again.

What if our people aren’t confident with data?

We design dashboards that focus on clarity, not complexity. And if needed, we can support your team with basic data literacy, coaching, or custom guides.

Get in touch with the Voco team for a free discovery call.

Auckland
Level 6, 22 Fanshawe St, Auckland 1010

Wellington
Level 2, 88 The Terrace, Wellington 6011

Melbourne:
Level 17, 459 Collins Street, Melbourne, VIC 3000

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Voco Help Desk

Contact us and we’ll arrange a time to discuss your needs.