Custom Portals

If you're managing external requests through email, shared inboxes, or manual forms, a portal gives you structure, consistency, and control. It guides users through the process, triggers workflows automatically, and gives your team full visibility, reducing admin and improving turnaround times.

Users access a secure web interface to submit forms, upload documents, and track progress. Behind the scenes, those submissions trigger workflows, update records, notify teams, and feed into dashboards, all built around your systems and processes.

Custom Portals are secure by default, built on Microsoft 365 and continuously tested to meet enterprise and government standards. Unlike traditional websites that require separate penetration testing and manual patching, security is managed for you and updated automatically.

Portals use secure, role-based access so users only see what they’re meant to. Data is stored in your Microsoft 365 environment or approved cloud, with full audit trails, field-level validation, and integration with your existing identity and access controls.

Your data stays within your environment. Portals are built inside your Microsoft 365 tenancy or a secure cloud platform you control, meeting local data residency and public sector standards.

Yes. Portals scale instantly with demand and can handle hundreds of thousands of hits in an hour without falling over. With a website, you need to manage capacity yourself.

Security teams trust them because sensitive data stays private, updates are automatic, and features are continuously improved. The result is confidence in compliance and peace of mind for IT and risk teams.

Yes. Our portals are designed with public sector standards in mind, including data residency, auditability, privacy, and accessibility. We regularly work with agencies and departments across central and local government.

Not always. Portals can support public access, authenticated logins (including Microsoft, Google, or email-based), or restricted access for specific user groups, depending on your needs. For example, portals we built for Health NZ use My Health Account for secure access.

Yes. Portals provide another secure channel with guided steps, live status updates, and a richer, easier experience for customers, partners, and suppliers.

Yes. Portals can display different forms, content, images, and workflows based on user type, role, or status, whether public, authenticated, or internal.

Yes. Portals can go beyond simple forms. For example, users could upload documents, select areas on a map, or interact with visual elements that feed directly into your workflow. This creates a more engaging experience and ensures you capture accurate, structured data.

Absolutely. Users can securely upload files as part of their submission. Those documents are stored in SharePoint or your preferred document repository, with metadata and retention rules applied.

If you already have a Power Platform environment, most portals go live in a matter of months. Timelines depend on the complexity of your process, but we move quickly and focus on delivering value fast.

Yes. Portals are built to evolve with you. We can update forms, workflows, permissions, and features as your needs shift, without starting from scratch.