Frequently asked questions

Voco Ltd FAQs
Do you work with legacy systems or only modern platforms?

Yes, we work with both. Most organisations have a mix. We design for real-world constraints and help modernise without disruption.

What about information governance and privacy requirements?

We build governance into the structure, including metadata, ownership, retention, and access rules. That supports privacy, audit, and compliance from day one.

Can you align to GEA-NZ and other public sector frameworks?

We have deep experience designing architecture that meets public sector obligations, including GEA-NZ, data sovereignty, and Te Tiriti alignment.

How do you support internal capability?

We don’t just design it, we help you run it. Our approach supports ownership, handover, and internal enablement from the start.

Is this just about data platforms and systems?

No. This is about how your organisation uses and manages information. It includes data models, metadata, taxonomies, workflows, governance, and structure.

How do you handle retention, archiving, and disposal?

We design for the full information lifecycle. That includes retention schedules, archival structures, and disposal rules, all embedded into the architecture.

Can you help define taxonomies or shared terminology?

Yes. We work with your teams to create common language and consistent structures that support integration, clarity, and better decision-making.

Do you work with our existing platforms or tools?

Yes. We design around the platforms you already use, whether modern or legacy, and help you get more from the tools in place.

How do you improve the end-user experience of information?

We structure data and information so it's easier to find, understand, and use. That includes access, naming, classification, and ownership.

Our Impact Measurable change that matters

We’re here to shift outcomes, not just deliver outputs. From faster apps to smarter sourcing to better-informed decisions - we design for real impact, and we measure it.

Healthcare Client - Clearer strategy, stronger IT

When a key healthcare client needed to strengthen its clinical IT, they chose Voco for its extensive experience in strategy and roadmap development.

Health NZ - Lotus Notes replacement

In 2023, we led a Health New Zealand - Te Whatu Ora and Pacific Health Funding - project to replace Lotus Notes with a modern Microsoft ecosystem.

Waka Kotahi NZ Transport Agency - Getting on Top of Contracts

Waka Kotahi NZ Transport Agency keeps New Zealand's national transport system moving. But, with thousands of suppliers supporting its network it needed a better way to manage its contracts.

Ministry of Health - Goodbye Email Requests, Hello App

In the early days of New Zealand's COVID-19 response, the Ministry of Health faced a formidable challenge: managing a flood of requests for proof of vaccination.

Ministry of Health - Making Claims a Breeze

The Ministry of Health had a goal to vaccinate 80% of frontline workers against the flu but needed a fast and simple process to reimburse costs to healthcare employers.

Voco Ltd
Level 6, 22 Fanshawe St Auckland 1001
Rated 10/10

There’s always a willingness to help, even when there’s no direct benefit to Voco. It’s values like this that really cements the trust and integrity of the relationship with Health NZ.

Manager Development Digital Systems
Health NZ
Voco Ltd
Level 6, 22 Fanshawe St Auckland 1001
Rated 10/10

Voco brought capability, experience and nous to our complex and wide-ranging programme of work.

Enterprise Director
Vodafone NZ
Voco Ltd
Level 6, 22 Fanshawe St Auckland 1001
Rated 10/10

It has truly been a team effort and Pacific Health workforce is extremely fortunate to have had the pleasure of working with you all.

Business Owner
Health NZ
Voco Ltd
Level 6, 22 Fanshawe St Auckland 1001
Rated 10/10

We've got a great deal of transparency around what our contractual commitments look like and how best to use this critical information

Manager, Procurement Strategy and Methods
Waka Kotahi NZ Transport Agency

Expertise that gets it. Talk to us today.

Julia Dol

CEO

Business and digital transformation, strategy, sourcing and commercial negotiation, stakeholder engagement, quality assurance.

Dudley Harris

General Manager Sales & Innovation

CTO advisory, sourcing, technology strategy and assurance, Microsoft Power Platform, architecture and design authority.

Vaughn Woods

General Manager Customer

Business and digital transformation, programme management, operating model design, process efficiency, sourcing and commercial negotiation.

Jamie Smith

Head of Architecture & Security Consulting

Jamie is Voco's lead for strategy, IS roadmaps, architecture and design, technical leadership, and digital transformation.

Andrew Clark

Head of Australia

Business and Digital transformation, strategy, CxO advisory, Programme Management, Finance leadership, Sourcing and commercial negotiation, Stakeholder engagement, Quality assurance.

Get in touch with the Voco team for a free discovery call.

Auckland
Level 6, 22 Fanshawe St, Auckland 1010

Wellington
Level 2, 88 The Terrace, Wellington 6011

Melbourne:
Level 17, 459 Collins Street, Melbourne, VIC 3000

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Voco Help Desk

Contact us and we’ll arrange a time to discuss your needs.