Target Operating Models

Whether you're scaling up, modernising services, responding to reform, or integrating after a deal, we help shape how your organisation’s future ways of working.

Service Design

We design Technology Service Models that make your digital function easier to run, easier to engage with, and easier to scale.

Business Process Improvement

People-centred design and delivery that simplifies processes, strengthens strategy, and makes change easier to adopt and sustain.

Digital Strategy and Solution Design

Strategy sets direction to create the solution design and roadmap. Solution design makes it real through architecture, workflows, and technology that fit how your organisation runs.

Programme Design & Delivery

We design programmes that move with purpose. Clear scope, sequencing that fits your teams, and delivery plans grounded in our experience of what it really takes.

Data & Information Architecture

Good architecture doesn’t just organise data. It gives it meaning, structure, and purpose. It reduces duplication, increases trust, and makes insight easier to find, share, and act on.

AI Data & Insights

AI-powered intelligence that speeds up work, improves decisions, and delivers measurable outcomes from the frontline to the Exec team.

Data Migration

Planned with your outcome at the centre. Tested, validated, and delivered to protect business continuity, support daily work, and enable what’s next.

Our Impact Measurable change that matters

We’re here to shift outcomes, not just deliver outputs. From faster apps to smarter sourcing to better-informed decisions - we design for real impact, and we measure it.

Healthcare Client - Clearer strategy, stronger IT

When a key healthcare client needed to strengthen its clinical IT, they chose Voco for its extensive experience in strategy and roadmap development.

Health NZ - Lotus Notes replacement

In 2023, we led a Health New Zealand - Te Whatu Ora and Pacific Health Funding - project to replace Lotus Notes with a modern Microsoft ecosystem.

Waka Kotahi NZ Transport Agency - Getting on Top of Contracts

Waka Kotahi NZ Transport Agency keeps New Zealand's national transport system moving. But, with thousands of suppliers supporting its network it needed a better way to manage its contracts.

Ministry of Health - Goodbye Email Requests, Hello App

In the early days of New Zealand's COVID-19 response, the Ministry of Health faced a formidable challenge: managing a flood of requests for proof of vaccination.

Ministry of Health - Making Claims a Breeze

The Ministry of Health had a goal to vaccinate 80% of frontline workers against the flu but needed a fast and simple process to reimburse costs to healthcare employers.

Voco Ltd
Level 6, 22 Fanshawe St Auckland 1001
Rated 10/10

There’s always a willingness to help, even when there’s no direct benefit to Voco. It’s values like this that really cements the trust and integrity of the relationship with Health NZ.

Manager Development Digital Systems
Health NZ
Voco Ltd
Level 6, 22 Fanshawe St Auckland 1001
Rated 10/10

Voco brought capability, experience and nous to our complex and wide-ranging programme of work.

Enterprise Director
Vodafone NZ
Voco Ltd
Level 6, 22 Fanshawe St Auckland 1001
Rated 10/10

It has truly been a team effort and Pacific Health workforce is extremely fortunate to have had the pleasure of working with you all.

Business Owner
Health NZ
Voco Ltd
Level 6, 22 Fanshawe St Auckland 1001
Rated 10/10

We've got a great deal of transparency around what our contractual commitments look like and how best to use this critical information

Manager, Procurement Strategy and Methods
Waka Kotahi NZ Transport Agency

Expertise that gets it. Talk to us today.

Julia Dol

CEO

Business and digital transformation, strategy, sourcing and commercial negotiation, stakeholder engagement, quality assurance.

Dudley Harris

General Manager Sales & Innovation

CTO advisory, sourcing, technology strategy and assurance, Microsoft Power Platform, architecture and design authority.

Vaughn Woods

General Manager Customer

Business and digital transformation, programme management, operating model design, process efficiency, sourcing and commercial negotiation.

Jamie Smith

Head of Architecture & Security Consulting

Jamie is Voco's lead for strategy, IS roadmaps, architecture and design, technical leadership, and digital transformation.

Andrew Clark

Head of Australia

Business and Digital transformation, strategy, CxO advisory, Programme Management, Finance leadership, Sourcing and commercial negotiation, Stakeholder engagement, Quality assurance.

Get in touch with the Voco team for a free discovery call.

Auckland
Level 6, 22 Fanshawe St, Auckland 1010

Wellington
Level 2, 88 The Terrace, Wellington 6011

Melbourne:
Level 17, 459 Collins Street, Melbourne, VIC 3000

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Voco Help Desk

Contact us and we’ll arrange a time to discuss your needs.