We design Technology Service Models that make your digital function easier to run, easier to engage with, and easier to scale.
We help define what services you offer, who owns them, how they’re funded and governed, and how work flows across teams. The result is greater visibility, clearer responsibilities, and decisions grounded in business priorities.
A strong service model connects strategy to delivery and anchors technology within your broader operating model. It defines the role of shared platforms, sets clear pathways for prioritisation, and provides the structure for smarter investment, faster delivery, and better service outcomes.
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Our Approach
Practical and collaborative, we design service models that support transformation, platform rollouts, and structural change. Anchoring technology to your operating model and strategic priorities.
- Centred on real services
- Enterprise and release management
- Clear roles and ownership
- Easy to engage and prioritise
- Anchored to strategy and outcomes
- Co-designed with your people
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Help Desk
There’s always a willingness to help, even when there’s no direct benefit to Voco. It’s values like this that really cements the trust and integrity of the relationship with Health NZ.