Key Features

  • Included in every new build: We include AI Documentor as part of every custom application we develop. It’s built into our process, so you get clear, accurate documentation from day one.
  • Available as a one-off service: Need documentation for an existing system, even if someone else built it? We’ll run a one-time AI Documentor engagement to create support-ready documentation that helps you take control and reduce reliance on the original developers.
  • As part of a service agreement: If we’re supporting your platform, we’ll generate documentation as part of our onboarding process, and it will keep updating as changes are made to the software. That way, we’re not just taking on your system, we’re making it easier to manage, evolve, and support.

Frequently asked questions

Voco Ltd FAQs
What kinds of systems can you document?

We can document almost any Microsoft Power Platform application, including custom software, internal tools, and platforms developed by third parties. It doesn’t need to be built by us, and it doesn’t need to be new.

What if our original developers are no longer available?

Not a problem. AI Documentor doesn’t rely on interviews or handover notes. We generate accurate documentation based on your system itself, even if the original team is long gone.

How long does it take?

Once onboarded, we typically deliver documentation in a matter of minutes, depending on the size and complexity of the system.

Do you use off-the-shelf AI tools?

No. We use a custom designed automated workflows and AI, designed and refined by Voco. Your code and data stay secure, and the outputs are tailored to your system.

Can this be integrated with our existing documentation tools?

Yes. Azure Dev Ops is the current pipeline tools supported, along with Azure DevOps Wiki for the document repository. We can deliver the documentation in a format that fits into your existing processes or systems, including SharePoint, Confluence, or your preferred dev toolchain.

Is this included in your app development projects?

Yes. AI Documentor is automatically included in every custom app we build.

What if we want it as a one-off?

We offer AI Documentor as a standalone service to document existing Microsoft Dynamics & Power Platform applications, even if someone else built them.

Is it cheaper if we’re already a Voco support client?

Yes. If you engage us for an ongoing support contract, we’ll provide documentation as part of the onboarding process, along with 5-6 document updates per month.

Does it meet government requirements?

Yes. Our portals are designed with public sector standards in mind, including data residency, auditability, privacy, and accessibility. We regularly work with agencies and departments across Federal, State & Local government.

Do users need a Microsoft account to log in?

Not always. Portals can support public access, authenticated logins (including Microsoft, Google, or email-based), or restricted access for specific user groups, depending on your needs. For example, portals we built for Health NZ use My Health Account for secure access.

Do portals improve the customer experience?

Yes. Portals provide another secure channel with guided steps, live status updates, and a richer, easier experience for customers, partners, and suppliers.

Can we have different views for different users or roles?

Yes. Portals can display different forms, content, images, and workflows based on user type, role, or status, whether public, authenticated, or internal.

Can portals include rich, interactive content?

Yes. Portals can go beyond simple forms. For example, users could upload documents, select areas on a map, or interact with visual elements that feed directly into your workflow. This creates a more engaging experience and ensures you capture accurate, structured data.

Can external users upload documents or supporting files?

Absolutely. Users can securely upload files as part of their submission. Those documents are stored in SharePoint or your preferred document repository, with metadata and retention rules applied.

How long does it take to get a portal live?

If you already have a Power Platform environment, most portals go live in a matter of months. Timelines depend on the complexity of your process, but we move quickly and focus on delivering value fast.

Can we change the portal later if our process changes?

Yes. Portals are built to evolve with you. We can update forms, workflows, permissions, and features as your needs shift, without starting from scratch.

Our Impact Measurable change that matters

We’re here to shift outcomes, not just deliver outputs. From faster apps to smarter sourcing to better-informed decisions - we design for real impact, and we measure it.

Healthcare Client - Clearer strategy, stronger IT

When a key healthcare client needed to strengthen its clinical IT, they chose Voco for its extensive experience in strategy and roadmap development.

Health NZ - Lotus Notes replacement

In 2023, we led a Health New Zealand - Te Whatu Ora and Pacific Health Funding - project to replace Lotus Notes with a modern Microsoft ecosystem.

Waka Kotahi NZ Transport Agency - Getting on Top of Contracts

Waka Kotahi NZ Transport Agency keeps New Zealand's national transport system moving. But, with thousands of suppliers supporting its network it needed a better way to manage its contracts.

Ministry of Health - Goodbye Email Requests, Hello App

In the early days of New Zealand's COVID-19 response, the Ministry of Health faced a formidable challenge: managing a flood of requests for proof of vaccination.

Ministry of Health - Making Claims a Breeze

The Ministry of Health had a goal to vaccinate 80% of frontline workers against the flu but needed a fast and simple process to reimburse costs to healthcare employers.

Voco Ltd
Level 17, 459 Collins Street Melbourne VIC 3000
Rated 10/10

There’s always a willingness to help, even when there’s no direct benefit to Voco. It’s values like this that really cements the trust and integrity of the relationship with Health NZ.

Manager Development Digital Systems
Health NZ
Voco Ltd
Level 17, 459 Collins Street Melbourne VIC 3000
Rated 10/10

There’s always a willingness to help, even when there’s no direct benefit to Voco. It’s values like this that really cements the trust and integrity of the relationship with Health NZ.

Manager Development Digital Systems
Health NZ
Voco Ltd
Level 17, 459 Collins Street Melbourne VIC 3000
Rated 10/10

There’s always a willingness to help, even when there’s no direct benefit to Voco. It’s values like this that really cements the trust and integrity of the relationship with Health NZ.

Manager Development Digital Systems
Health NZ
Voco Ltd
Level 17, 459 Collins Street Melbourne VIC 3000
Rated 10/10

There’s always a willingness to help, even when there’s no direct benefit to Voco. It’s values like this that really cements the trust and integrity of the relationship with Health NZ.

Manager Development Digital Systems
Health NZ

Learn how our Voco SmartApps can work for you. Talk to us today.

Julia Dol

CEO

Business and digital transformation, strategy, sourcing and commercial negotiation, stakeholder engagement, quality assurance.

Dudley Harris

General Manager Sales & Innovation

CTO advisory, sourcing, technology strategy and assurance, Microsoft Power Platform, architecture and design authority.

Andrew Clark

Head of Australia

Business and Digital transformation, strategy, CxO advisory, Programme Management, Finance leadership, Sourcing and commercial negotiation, Stakeholder engagement, Quality assurance.

Vaughn Woods

General Manager Customer

Business and digital transformation, programme management, operating model design, process efficiency, sourcing and commercial negotiation.

Jamie Smith

Head of Architecture & Security Consulting

Jamie is Voco's lead for strategy, IS roadmaps, architecture and design, technical leadership, and digital transformation.

Jeanne Viljoen

General Manager - Delivery Services

Business and digital transformation, optimising processes, elevating project delivery, and empowering teams - with people at the core.

Get in touch with the Voco team for a free discovery call.

Melbourne:
Level 17, 459 Collins Street, Melbourne, VIC 3000

Auckland
Level 6, 22 Fanshawe St, Auckland 1001

Wellington
Level 2, 88 The Terrace, Wellington 6011

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Voco Help Desk

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